AI for Dentists
The Biggest Mistake Dentists Make with Online Reviews
Dr. Andre Hines
October 30, 2026
The biggest mistake dentists make isn't getting a bad review; it's how they respond to it, or worse, ignoring reviews altogether.
HIPAA Compliance in Responses
When a patient leaves a bad review, the instinct is to defend the clinical work. But confirming they are a patient in a public forum violates HIPAA. You must have a standardized, compliant way to respond to all reviews.
Automated Review Generation
The best defense against a bad review is a flood of good ones. Implement an automated system that texts patients a review link shortly after a positive appointment, burying any negative feedback under a mountain of five-star praise.
Dr. Andre (The other one without the hit records) lol 😄